The expert guest

“I consult on the guest experience. What it really feels like to stay at your hotel, visit a town or region, and the things that make them special. Every UK destination is unique, every hotel and small hospitality business different. I deliver tailored, practical advice at set-up stage, trend-aware insight for upping your game, advice on brand stewardship and media strategy.” – Sally Shalam

CONTENT CREATION • HELPING HOTELS BE BETTER • UNCOVERING YOUR BRAND’S STORIES • WORKSHOPS & PRESENTATIONS • MEDIA STRATEGY